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TO THE WELLNESSHOTEL BAVARIA
Arrival / Departure
Your room will be available from 3:00 pm on your day of arrival. You may be able to gain earlier access subject to availability. A bathrobe and two bath towels are at your disposal in the room. We can issue bathrobes and towels and offer you entry to the pool and sauna area before accessing your room but only by prior arrangement. Please let us know if you will arrive after 6:00 pm.
Please note that you must vacate your room by 11:00 am on your day of departure so that we are able to prepare the rooms again before the arrival of the next guests. You can book a later check-out time subject to availability. Day rooms (up to 6:00 pm) are then charged at € 50.00.
Baths and Sauna Area
Use of the bath and sauna area, outdoor pool and liquid sound pool is included for overnight guests. The same applies between Monday and Thursday for day guests who have booked a "pamper package."
Our hotel has its own 9-hole golf course with a driving range, pitching, chipping and putting greens. As a hotel guest you receive special rates for the course. We have also agreed a green free discount for you at selected 18-hole golf courses in the area.
Seldom has rest and relaxation been so important for our well-being with our ever more hectic pace of life. Parents also need and enjoy this rest without their little ones. Only children over the age of 12 may stay in our hotel to respect the many requests of our guests seeking peace and quiet. Exceptions prove the rule! We make an exception during the Bavarian holiday season and welcome younger guests during this period.
We accept American Express, Visa card, Mastercard as well as EC bank cards with a PIN number.
You can park your car in the hotel's own underground car park for an additional charge or in our free outdoor parking spaces. Please do not park in the access area provided for the fire services.
You have an opportunity to push yourself to the limit on our squash courts.
Court charge for 30 minutes: € 6.00 (for hotel guests).
You can settle all the services in our hotel on your room bill on your day of departure. In order to avoid errors, we only need your name, room number and signature on the individual receipts.
A bathrobe is at your disposal in the room for the duration of your stay.
Our hotel guests have free entry to the hotel's own fitness centre on presentation of a valid room card.
We ask you to wear smart casual clothing in all public areas, such as the restaurants, bar, lobby and terrace. It goes without saying that you can wear your bathrobe from your room to the pool and sauna area.
As part of your half board package our chef will select a 4-course menu or buffet for us to serve you each evening.
If you have booked a half board package but would like to eat in our "Domus" à la carte restaurant one evening, we will offer you a € 20.00 per person discount against the half board. You will receive a credit of € 15.00 per person per day if you decide not to eat in the hotel.
Our rooms are furnished with minibars that are replenished daily.
If you would like to eat in our "Domus" à la carte restaurant, just reserve a table with one of our employees.
We automatically provide a table in our "Forum" restaurant for all half board guests.
These are frustrating – for everyone – especially if we have already turned away other guests and can no longer offer them the room that you have cancelled.
We therefore have the following cancellation policy:
- Up to 21 days prior to arrival: No charge
- 20 - 15 days prior to arrival: 30 % of the package booked
- 14 - 7 days prior to arrival: 50 % of the package booked
- Less than 7 days prior to arrival: 80 % of the package booked
(as well as no-shows or earlier departures)
The customer has the right to prove that the hotel has incurred less expenses or losses than stipulated in the charge.
We therefore recommend – particularly for longer stays – that you take out travel cancellation insurance. Cancellations must always be made in writing.